International air freight
Air freight is a fast and cost-effective solution for moving critical items such as personal clothing, files, tools, office equipment and children's toys. Many of our customers choose to use air freight in conjunction with our international sea freight service.
Our security certified air freight service includes:
- Conducting an in-home consultation to guide you through the moving process, including:
- Evaluating any specialist packing requirements
- Recommending an appropriate air package size
- Determining the best airline schedule to suit your needs
- Explaining transit insurance policies
- Packing your belongings in accordance with international air freight standards.
- Weighing and measuring your belongings.
- Ensuring your belongings clear customs at both ends of their journey.
- Covering your airline terminal charges.
- Delivering and unpacking your belongings at your new residence and disposing of any packing debris.
Air Freight Shipment Tracking
King & Wilson customers can track their air freight consignment right through to the final destination airport and the care of our destination agent for airline air freight consignments or right through to the destination residence for air courier consignments.
This information will have been provided to you via email by your King & Wilson export coordinator at the time of the consignment’s departure from Australia. These refererence numbers are also available via the Client Login feature at the top of the webpage.
On time, every time - our guarantee
We understand that you want your belongings to arrive as soon as possible, which is why we offer a transit time guarantee.
Should your belongings fail to arrive at their final destination airport before the expiry of the transit periods listed below, we will refund your freight charges in full:
| New Zealand - 8 Days |
| Singapore - 8 Days | Hong Kong - 8 Days | Malaysia - 8 Days |
| United Kingdom - 12 Days | Ireland - 12 Days | Estonia - 14 Days | Lithuania - 14 Days | Romania - 14 Days |
| Croatia - 14 Days | Greece - 14 Days | Slovenia - 14 Days | Bulgaria - 14 Days | Czech Repubtdc - 14 Days |
| Slovakia - 14 Days | Poland - 14 Days | Hungary - 14 Days | Latvia - 14 Days | Other Europe - 12 days |
| USA - 12 days | Canada - 12 days |
| Dubai - 10 Days | Abu Dhabi - 12 Days |
Frequently asked questions
Have another question? Call us on 1300 368 893 or visit our FAQs page.