Questions about Transit & Storage Insurance

In the event of a claim, what is the basis of settlement?

The insurance cover available with Options A&B is based upon replacement valuations. 

The basis of settlement under Cover Option A is: a) if your goods are lost or totally destroyed, you receive the full replacement cost subject to the maximum insured value declared by you. b) If the goods are damaged and can be repaired, this policy will cover the reasonable cost of repair or restoration up to the insured value of the item as per your declared values.

The basis of settlement under Option B is: as above, except the total sum insured is assessed at using a minimum cubic metre value of A$2500 per metre.

How much should I insure my furniture and effects for?

Our Insurance Declaration contains two options which you can use to value your goods for their replacement values.

Under Option A (Specified Value), you nominate the value of all your household goods with the assistance of our specified inventory, which contains average values for standard and executive style homes. It is important not to undervalue your goods. If you underestimate the value of your goods by less than 80%, the amount of your claim may be reduced as the policy is subject to co-insurance and you will have to bear a proportionate part of any loss or damage to articles not insured for their full replacement value.

Option B (Easy Valuation) allows you to insure your total consignment at replacement values using a method of assessment using a minimum cubic metre value of A$2800 per metre.

Additional cover is available to cover the risks associated with Pairs & Sets as well as Mechanical, Electrical or Electronic Derangement.

If I pack my own boxes am I insured?

Because your goods have not been packed by a Removalist, our policy excludes the contents of these cartons in the event of any damages/breakages.

Owner packed cartons can only be insured for Restricted Cover, which provides cover for the following risks only:

 Restricted Cover insures loss or damage to the customer’s goods
during transit resulting from:
– fire and explosion;
– lightning, flood;
– overturning and/or derailment of conveyance;
– collision of vessel, aircraft or conveyance;
– crashing or forced landing of aircraft; stranding, sinking, or contact of vessel with any external object other than water;
– entry of water into any vessel, hold, container liftvan or place of storage.

Non-delivery of owner packed cartons is limited to $500.00 unless an itemised valued list of contents is supplied prior to the commencement of the transit.

What are the types of insurance cover?

King & Wilson offers Full Cover Insurance via Option A (Specified Inventory) and Option B (Easy Valuation). Full Cover Insurance covers loss or damage from any external cause including breakage, scratching, chipping, denting, theft, pilferage and non-delivery, subject to any exclusions and limitations in the policy.

The basis of settlement under Option A is:

i) if your goods are lost or totally destroyed, you receive the full replacement cost subject to the maximum insured value declared.
ii) If the goods are damaged and can be repaired, this policy will cover the reasonable cost of repair or restoration up to the insured value of the item as per your declared value.

The basis of settlement under Option B is:

As above, except the total sum insured is assessed at using a minimum cubic metre value of A$2500 per metre.

 

 

The King & Wilson Insurance Declaration is downloadable by clicking here.

Will my Home and Contents Insurance Policy cover the move or storage of my goods?

Usually they do not, but by all means check your policy wording or contact your insurer to find out.

Do I need to insure everything?

This is up to you. You may decide to insure only specific items however, any goods not specified will not be covered.

But won’t your insurance cover my move?

There are many circumstances for which we, as your remover, may not be liable to make good any loss or damage to your goods.

I have to put my goods in storage – do I have to take out separate insurance for that?

Yes, we can arrange an extension of your transit insurance to cover your goods, whilst they are in storage with King & Wilson. The storage extension cover is available anywhere in Australia or for storage at any of our nominated agents worldwide.

Do I really need to bother taking out insurance?

This is up to you, but we strongly suggest that you consider it as your goods will be exposed to a higher risk of loss/damage than when they are inside the home. When you have your belongings in your house, you have them covered with a Home and Contents policy. This policy is based on a low risk situation. When you move your goods, the risks are made considerably greater and this is why your normal policy does not cover you. A transit insurance, offered by your removalist, is in most instances the most economical way to cover your goods in transit. If you think you don't need insurance, you should ask yourself why you would insure your goods in your house where there is low risk, and not when they are moving into a high risk situation.