Moving to New Zealand?

We have excess capacity at discounted rates for containers departing soon.

Moving to Hong Kong

Hong Kong is a strong hold for Australians looking to do business in Asia and serves as a welcoming base from which to manage business activities in Southern China and the New Territories. King & Wilson assists hundreds of clients each year to relocate from Australia to Hong Kong. King & Wilson’s services to Hong Kong and Macau range from full service home packing, shipping and relocation services through to smaller student or young professional consolidated sea or air services where the shipment size may only be one or two boxes of personal effects.

We have the people, processes and local representatives in Hong Kong to make your move stress-free. Here's how it works:

In-home consultation
We conduct an in-home consultation to guide you through the moving process and determine the best moving plan for you. This process usually takes between 30 minutes and one hour.
Pack - international

On the scheduled moving day, we arrive at your home to carefully pack your belongings into specially designed international removal cartons. We also disassemble, wrap, itemise and prepare your furniture to export standards.

Shipping

A detailed and descriptive customs export packing list is compiled and your packed belongings are loaded and secured into an appropriate shipping line container, transferred to our warehouse for weighing, security sealing and reporting. The container is then transported to the port and onto the vessel for international sailing. 

Paperwork - international

Our experienced move coordinators will ensure all of your necessary shipping documentation is checked and in order to facilitate prompt customs clearance into your destination country. You will be provided with password protected access to our key date tracking system so you can monitor the progress of your shipment as well as a direct link to the shipping line container tracking and/or airline consignment tracing web pages.

Deliver and unpack - new home

We arrange customs clearance of your shipment, collection of the container from the destination port and the delivery of your belongings to your international residence - unpacking the cartons, re-assembling and placing all furniture items to your satisfaction and disposing of any packing debris and mess.

We pride ourselves on providing you with as much assistance as you need to make your move stress free. Should you require it, we can arrange:

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Hong Kong shipping experts

Every year King & Wilson helps thousands of households move internationally - many of whom are moving to Hong Kong. Together with our partners in Hong Kong, we lead our industry in our commitment to quality and cost-efficiency and regularly benchmark our services against world standards.

Internationally accredited

We are active members of Australia's peak industry bodies (AIMA and AFRA) and amongst a select group of movers who have achieved FAIM accreditation from the FIDI, the peak international moving association.

This means that when you move with us, you can be sure that you are receive world standard service and support.

Faster transit times for shared shipments

To save costs, many shipping companies will hold your belongings at their warehouse until they are able to fill an entire shipping container bound for your destination. This means that you may wait weeks, or even months, for your belongings to depart Australia.

We are committed to shipping your belongings quickly and effeciently, and offer a transit time guarantee for all shared services to Hong Kong. In the unlikely event that your belongings fail to arrive into Hong Kong within 4-8 weeks, we will refund your freight charges in full.

Hong Kong moving resources

To help make your move to Hong Kong a success, we are pleased to offer the following assistance:

To help our clients find their feet quickly, we offer additional services from Hong Kong including home search, school search, furniture rental and more.

Request a quote or contact your moving consultant for more information.

Our comprehensive International Moving Planner provides a step-by-step guide to preparing yourself and your possessions for your move.

Frequently asked questions

I only want to ship a few items. Can you still help me?

Yes we can. Our excess baggage department specialises in packing and shipping small quantities of unaccompanied personal effects.

To get an excess baggage quote, please click here.

How long will it take for my belongings to arrive?

Shipping from Australia to Hong Kong takes 4-8 weeks depending on the time of the year.

In the unlikely event your shipment is delayed beyond this timeframe, we will refund your freight charges in full.

If you require some of your items to arrive within a shorter timeframe, we recommend utilising our air freight service. Many of our clients find this to be a more cost-effective solution than paying airline excess baggage.

Do I need insurance?

Whilst it is unusual for items to be damaged or lost in transit, for your peace of mind we recommend that you take out transit insurance. To help you get the right cover, we have put together a cost-effective policy specifically designed to protect your belongings during transit and/or storage.

Request a quote or contact us to speak to a moving consultant about the appropriate insurance for your move.

Can I pack my own boxes?

Yes, you can pack your own boxes. Some clients elect to pack clothes, books and linen and leave the more fragile items to us. If you choose to do this, we will supply you with appropriate export quality boxes and packing materials.

We can also provide you with instructions for packing your boxes to export standards, however we can not be responsible for any breakages in boxes packed by you.

Cartons and belongings which are to be transported overseas by air must be checked, repacked and sealed by King & Wilson security cleared staff.

Will I have to pay at Hong Kong customs?

Hong Kong has one of the least restrictive customs regimes in the world. Used personal effects are duty and tax free. There is no mimimum period for which the shipper need own these goods prior to importation.

Alcohol and tobacco are subject to taxes and duties.

For more information on Hong Kong customs regulations, please download our guide.

Is there anything that I can't ship?

For safety and security there are some items that cannot be shipped. Most of these items fall under the classification of prohibited belongings such as LPG gas bottles, paints, aerosols and solvents.

Download a full list of prohibited items here.

Do you deliver to a house or apartment?

Our standard international moving service includes delivery to a residence up to first floor with clear vehicle access from the street. This service is inclusive of checking off the packing list, placing furniture and boxes into nominated rooms, unwrapping and re-assembling furniture items, unpacking boxes onto flat surfaces and removing the packing debris and rubbish.

Our international baggage services are priced to be a more economical transport solution and therefore delivery is to ground floor only and excludes unpacking.

Can I track my shipment?

Yes, we provide our customers with regular email updates and a client login to our website which allows you to monitor the progress of your shipment.

Have another question? Call us on 1300 368 893 or visit our FAQs page.