Moving to Hong Kong, NZ or UK?

We have excess capacity at discounted rates for containers departing soon.

Transit insurance for your peace of mind

Whilst most of our clients hold contents insurance, many are unaware that these policies often fail to cover the transit of belongings from one home to another.

Whilst it is unusual for items to be lost or damaged in transit, for your peace of mind we recommend you take out moving insurance for the period your possessions are being moved and stored.

To help you get the right cover, we have put together a cost-effective policy specifically designed to protect your belongings during transit and/or storage. For more information, please contact us.

 

Full Cover Optimum

Insures your total belongings at replacement value - using the minimum value of A$3300 per cubic metre or your nominated value

Full Cover Standard

Insures your belongings at replacement value - using either the minimum value of A$3300 per cubic metre or your nominated value or a specified value declaration

Restricted Cover

Insures your belongings against loss or damage directly resulting from a specified peril as detailed in the policy wording
If items are lost or totally destroyed You receive the equivalent replacement value You receive the equivalent replacement value You receive the equivalent replacement value
If items are damaged (and can be repaired) You receive the reasonable cost of repair or restoration up to the equivalent replacement value You receive the reasonable cost of repair or restoration up to the equivalent replacement value or declared value You receive the reasonable cost of repair or restoration up to the declared value
Breakage Only if the cause of the damage is one of the specifed listed perils
Scratching Only if the cause of the damage is one of the specifed listed perils
Chipping Only if the cause of the damage is one of the specifed listed perils
Denting Only if the cause of the damage is one of the specifed listed perils
Fire and Flood
Theft and Pilferage
Non-delivery

Items that form part of a pair or set of belongings X X
Mechanical, electrical or electronic derangement X X
Normal Atmospheric or Climate Condition (mould and mildew) X X

Speak to your moving consultant, download our insurance documentation booklet or contact us for more information.

Government accredited

Government accredited

We are amongst a select group of removalist companies accredited to arrange insurance for our customers as per the Commonwealth Financial Services Act.

Low minimum premiums

Low minimum premiums

Only moving a small amount? Our international policies start from as little as $55 covering $1570 of declared value, while our local and interstate policies are even lower.

Value for money

Value for money

Our policies are designed to offer you quality coverage at a competitive price.

Contact us for a quote.

Frequently asked questions

I am only moving a few items, do I need insurance?

Even if you are only moving a few boxes you should still consider taking out insurance.

Can I be insured if I pack my own boxes?

Because your belongings have not been packed by a removalist, our policy excludes the contents of these cartons in the event of any damages/breakages.

Owner packed cartons can only be insured for Restricted Cover, which provides cover for the following risks only:

  • Fire and explosion
  • Lightning, flood
  • Overturning and/or derailment of conveyance
  • Collision of vessel, aircraft or conveyance
  • Crashing or forced landing of aircraft; stranding, sinking, or contact of vessel with any external object other than water
  • Entry of water into any vessel, hold, container liftvan or place of storage

Non-delivery of owner packed cartons is limited to $500.00 unless an itemised valued list of contents is supplied prior to the commencement of the transit.

Should I take insurance while my possessions are in storage?

Yes. We can arrange an extension of your transit insurance to cover your belongings whilst they are in storage with us. The storage extension cover is available anywhere in Australia or for storage at any of our nominated agents worldwide.

I'm not sure I should bother. Shouldn't my home and contents insurance cover it? Or your insurance?

Ultimately, it is your decision.

There are many circumstances for which we, as your remover, may not be liable to make good any loss or damage to your belongings - this is why we strongly recommend you take out transit insurance.

If you think you don't need insurance, you should ask yourself why you would insure your belongings in your house (where there is low risk), and not when they are moving into a high risk situation.

You should certainly check with your home and contents insurer to find out if your existing policy covers the transportation of your possessions.

Have another question? Call us on 1300 368 893 or visit our FAQs page.